Where we are today

With the introduction of Area Based Working it is hoped that the needs of communities will be better met by offering a more tailored service with regards to maintenance work.

Northamptonshire has been divided into four main areas: Northampton, Daventry and Kettering, Wellingborough and South Northamptonshire and Corby and East Northamptonshire. We want to ensure that every depot and office location is strategically placed to serve the relevant areas and communities.

Overseeing each of the four areas will be a Community Liaison Officer, whose work will focus on identifying which projects would best serve the communities they represent.

Working within the county council’s Local Transport Plan, the officer will work with key partners and stakeholders to instigate projects and, where necessary, secure funding.

The community liaison officers will be developing strong relationships with the local community in their area of operation, providing a dedicated local contact, giving assistance and advice on all aspects of transport and highways issues.

Working with the community liaison officers will be an Area Manager, who will project manage programmes of work in their areas, along with planned and reactive maintenance and improvement and capital works to highways.

Community Stewards will report to the area managers and be responsible for overseeing reactive highways maintenance and small-scale issues in their areas.

Download a map of our Area Structure

The Benefits of Area Structure

  • Improved service delivery
  • Deliver services at local level
  • Staff have defined roles and responsibilities
  • Greater accountability
  • Ability to respond to future changes and challenges
  • Improved accessibility for the public and parish reps
  • ‘One stop shop’ for the majority of services
  • To increase number of directly employed staff
  • To remove duplication of roles
  • Ownership of the areas
  • Improved value for money

Map of Area Structure